Terms of Service

TEMPLATE DRAFT, review with a qualified lawyer before publishing. This is a starting point for a UK-based SaaS. It is not legal advice. Complete every [PLACEHOLDER], tailor it to how ScopeDeck operates, and have it reviewed by a qualified solicitor before it goes live.

Last updated: [DATE]

These Terms of Service ("Terms") govern your access to and use of the ScopeDeck website and application (the "Service"), provided by [COMPANY LEGAL NAME] ("ScopeDeck", "we", "us", "our"), registered at [ADDRESS]. By creating an account or using the Service, you agree to these Terms.

1. Your account

You must provide accurate details and keep your login secure. You are responsible for activity under your account and under any teammates you invite to your Space. You must be at least 18 and able to enter a binding contract.

2. Plans, billing and the free tier

• Plans. The Service is offered on Free, Starter and Pro plans as described on the

pricing page. Paid plans gate volume (clients and quotes), not features, and all plans include unlimited users.

• Fees. Fees are as stated at sign-up and exclude VAT, which is added where applicable.
• Billing cycle. Paid plans are billed monthly or annually in advance. Annual plans are offered

at a discount equivalent to two months free.

• Free tier. The Free plan requires no card and may be used within its stated limits.
• Changes to fees. We may change fees on notice; changes take effect at your next renewal.
• Cancellation. You may cancel at any time and will retain access until the end of your current

paid period. Fees already paid are non-refundable except where required by law.

3. Acceptable use

You agree not to: use the Service unlawfully; upload content you have no right to use; infringe intellectual property or privacy rights; attempt to breach security, tenant isolation or access another customer's data; reverse engineer the Service except as permitted by law; or use it to send unlawful, abusive or misleading material. We may suspend accounts that breach these Terms.

4. Your content

You retain all rights in the content you create in the Service, including your scopes, quotes, specifications, snippets and documents ("Your Content"). You grant us a limited licence to host, process and display Your Content solely to provide the Service. You are responsible for Your Content and for having the rights and permissions needed to use it, including any client personal data, which is governed by our Data Processing Agreement.

5. Our intellectual property

The Service, including its software, design and branding, belongs to [COMPANY LEGAL NAME] and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Our name and logo may not be used without permission.

6. E-signature

The Service provides native electronic signature designed to be legally binding, with an audit certificate and an immutable accepted snapshot. You are responsible for ensuring an electronic signature is appropriate and enforceable for your specific documents and jurisdiction; where in doubt, take independent legal advice.

7. Availability and support

We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may perform maintenance and update the Service. Support is provided as described on the contact page. Any service-level commitments, if offered, will be set out separately in writing.

8. Third-party services and exports

The Service lets you export content (for example, PDF and Markdown) and may connect to third-party tools over time. We are not responsible for third-party services you choose to use, and your use of them is governed by their own terms.

9. Disclaimers

To the extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that it will meet every requirement or that outputs, including estimates, prices and generated documents, are accurate for your purposes. You are responsible for reviewing what you send to clients.

10. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect or consequential loss, loss of profit, revenue, goodwill or data, and our total liability in any 12-month period is limited to the fees you paid for the Service in that period.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access for breach of these Terms or non-payment. On termination you may export Your Content, after which we delete or anonymise data in line with the privacy policy.

12. Changes to these Terms

We may update these Terms. We will post the updated version here and, for material changes, notify you through the Service or by email. Continued use after changes take effect means you accept them.

13. Governing law

These Terms are governed by the laws of [ENGLAND AND WALES / JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction, subject to any mandatory consumer rights.

14. Contact

Questions about these Terms: [SUPPORT EMAIL], or [COMPANY LEGAL NAME], [ADDRESS].