Glossary
Glossary
Plain-English definitions for the terms agencies and freelancers hit while quoting, scoping and signing off client work, from statement of work to scope creep.
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Terms
- Change request, a formal ask to alter agreed work after sign-off.
- Contingency, budget or hours held back for reasonable unknowns.
- Discovery, the up-front phase that establishes what's needed before you scope it.
- Electronic signature, a digital mark that shows someone accepted a document.
- Proposal vs quote, how the two documents differ, and where they overlap.
- Scope creep, work expanding beyond what was agreed, without a matching change.
- Scope of work, the section that defines exactly what's included.
- Statement of work, the contractual document covering deliverables, timeline and price.
Put these terms into practice
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